Refund and Returns Policy

Overview

Our No refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of products are exempted from being returned as our skincare products are considered perishable if opened. For hygiene, safety, and quality assurance, we cannot accept returns for items that have been opened, unsealed or used.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

We do not accept Refunds

Sale items

Only regular priced items may be exchanged. Sale items cannot be refunded.

Exchanges

We only replace items if they are non defective or damaged. If you need to exchange it for the same item, send us an email at be****@************ad.com and send your item to WhatsApp 1 868 707 3332

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be delivered to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send an exchange to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should WhatsApp your product to: be****@************ad.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive an exchange, the cost of return shipping will be deducted from your exchange.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.