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Return Policy

At Korean Beauty Co. we want you to love your skincare. Because of the personal nature of skincare products, we only accept returns on items that are unopened, untampered with, and in their original packaging. Once inspected and approved, you can exchange your item for a similar product. We do not offer cash refunds.
Korean Beauty Co. Return Policy
1. Eligibility for Returns
  • Condition: Items must be completely sealed, unopened, and in their original, pristine, resalable condition.
  • Hygiene: Due to safety and hygiene
    • standards for cosmetics and skincare, any product that has been opened, tested, or had its tamper-evident seals removed will be rejected.
    • Timeframe: Returns must be initiated within [7 to 14] days of your purchase or delivery date.
    2. The Exchange Process
    • Verification: Once we receive your item, our team will inspect it to ensure it meets all hygiene and condition requirements.
    • Approval: If the return is approved, you may exchange the returned item for another similar skincare or beauty product of equal value.
    3. No Refund Policy
    • All sales are final. We do not offer cash or credit card refunds on any returned items.
    • 4. Damaged or Defective Items
      • If you believe you received a damaged, defective, or incorrect product, please contact us immediately upon delivery so we can investigate and arrange a proper replacement.

Didn't find the answer?

Our retail ecommerce store offers a wide variety of products, including cleansers, toners, serums, moisturizers, SPF, masks, Enzymes and much more. We aim to provide a diverse selection to meet the needs of our customers, ensuring you can find everything you need in one place.

Placing an order is easy! Simply browse our website, add your desired items to your cart, and proceed to checkout. You’ll be prompted to enter your shipping and payment information, and then you can complete your purchase. We offer a secure checkout process to protect your personal information.

We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), Online Bank Transfer and other popular online payment options.

We provide several shipping options to suit your needs, including standard and express shipping. Orders over a certain amount may qualify for free shipping. You will receive an email once your order has been placed, so you can monitor its delivery status.

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Bringing you the ultimate K-Beauty glow! We love helping you build the perfect skincare routine. Got questions about your order or want to find the right products for your skin?

Headquarters

Trinidad & Tobago

General inquiries

+1 868 707 3332

Email address

be****@************ad.com